Andrew O’Brien CMRP, President and COO
Andrew leads the Blue Ocean Contact Centers operations team. Core to his role is the continuous monitoring of financial performance and productivity, human resource planning, and quality assurance.
Andrew brings a solid operational background to leading the Blue Ocean team. He has previously been SVP Business Development and prior to this was responsible for all of the company’s contact centres as VP Operations.
Before joining Blue Ocean Andrew worked for MTT (now Aliant), the largest telecommunications company in Atlantic Canada, as Manager of Market Research and Marketing Manager at MTT Mobility.
Andrew holds a Bachelor of Commerce from Saint Mary’s University and an MBA from Dalhousie University. He is a member of the Marketing Research Intelligence Association (MRIA), the Market Research Association (MRA), the American Marketing Association (AMA), the BC Call Center Association, the Association of Support Professionals, and Contact Centre Canada.
Andrew is a Certified Market Research Professional (CMRP).
Contact Andrew at email@example.com